For customers
Every item, or it’s free.
The rider ticks off each item as it is bought, so you see exactly what is coming. If something in your order does not arrive, that item is free. Order from your neighbors, verified both ways.
What changes
The real blockers we remove.
Scams, minimized.
Operators are accountable for their riders. Every rider is ID-verified through their hub. No anonymous accounts. No strangers DM-ing you first. The hub vouches for who runs your fetch.
Privacy, by design.
Your request never leaves the app. Only the rider you pick sees the actual address. Nothing on a public Facebook wall. Your data is minimized.
Government coordinated.
We work with LGUs and transport authorities so operations are recognized, not tolerated. The same authorities that operate where you live.
Accountability, baked in.
Every booking, message, photo, and status change is logged. If something goes wrong, the hub operator handles it, with FetchExpress ready to step in if needed.
What customers get
Per-item tick-off, in real time.
The rider ticks each item as it is bought. You watch your order fill up as it happens, so nothing goes missing quietly. This is the fix for “5 pcs po yung order, 3 lang po dumating.”
Don’t pay for what doesn’t arrive.
If an item in your order does not make it to your door, that item is free. The tick-off makes it provable, not a promise.
Photo proof at every handover.
Pickup photo, drop-off photo, logged and timestamped. The record is already there before you have to ask.
Real-time tracking, honest ETAs.
Watch the rider move from post to door. No more 20 plus 10 minute “extensions” with no update, and no fake “order completed.”
Order from your neighbors.
Every rider is ID-verified and tied to a local hub that stands behind them. A community platform that defends riders and customers, verified both ways.
Your address stays private.
Your post stays in the app until you pick. Only the rider you choose ever sees the actual address. Nothing on a public wall.
What gets done
Pabili, padala, pasugo, grocery, rides, errands.
Each hub operator decides which categories to run. The app supports all of them.
Pabili
Buy it for me. Groceries, meals, medicine, anything from a local store.
Padala
Send it across town. Documents, packages, food to family.
Pasugo
Run an errand. Queue at a bill payment, pick up laundry, drop off keys.
Grocery
A full market or supermarket run, itemized on your list.
Ride
Habal-habal, tricycle, taxi, jeep. The rides your hub already runs.
Other
Tell us what you need. If a member can do it, the hub can offer it.
How it works
Post. Match. Deliver.
The same flow you already know, with the parts that broke fixed.
Post
Tell the app what you need, where, and how much you will pay. Your address stays private until a rider is picked.
Match
Verified riders in your area tap to offer. You see each rider’s hub and run history before you decide.
Deliver
Photo proof at pickup and drop-off. Status updates as the rider moves. Pay the rider the way you and the hub agreed.
FAQ
Customer questions
How is this different from a Facebook group?
Three things a Facebook group cannot give you. Privacy first: your post stays in the app, and only the rider you pick sees the address. Real reputation: every rider has a verified profile, ratings, and run history that customers can read before committing. An actual platform for fetch operations: bookings, status, photo proof, chat, and disputes are logged in one place, not scattered across screenshots and Messenger threads.
How are riders verified?
Hub operators handle verification on behalf of the platform. Every rider submits ID and documents through the FetchExpress flow, and the hub operator reviews and accepts them into the hub. Once accepted, the rider’s reputation, ratings, and run history are public on their profile.
Is my address shared with all riders?
No. Your address stays private until you pick a rider. Only the rider you pick sees the actual address. The hub is responsible if anything goes wrong.
What if a rider does not show up?
Every rider is ID-verified and tied to a hub that vouches for them. If something goes wrong, the order, chat, and photo trail are already logged. The hub operator is your point of contact for resolution, with FetchExpress ready to step in if needed.
How do I pay?
Pay the way you and the rider agreed. Cash on delivery, GCash, or whatever the hub already runs. FetchExpress does not sit in the middle of payments.
How do you handle my privacy?
Your request stays in the app and only the rider you pick sees the address. Your data is minimized. We do not put your post on a public feed and we do not share your details with third parties.